Returns & Exchanges

Items that are unworn, unwashed, and in undamaged condition are eligible for return. The current exception is the Eliot Runner which is allowed to be returned within 100 miles or 30 days, whichever comes first. We cannot accept returns for items marked as final sale. If possible, please include the packing slip inside your return package for easy receiving. Returns must be initiated within 30 days of fulfillment.

We are not able to accept returns or exchanges on sale items or items found on the archive pages. Discounts cannot be used on orders containing sale items. Any item with a price ending in a '9' is a sale item and falls into this classification.

US RETURNSINTERNATIONAL RETURNS

Have additional questions regarding returns & exchanges? Check out our returns FAQ here or contact Customer Service at support@tracksmith.com.